Case study · United States

Freedom Media Group

US performance-marketing agency · Google Ads and SEO across a multi-client manager account

VerdictWorking inside a large manager account taught me to run many budgets and verticals in parallel, with the same structures, tracking standards and reporting for every client I handled.

Marketing AgencySEO LeadGoogle Ads Expert

  • 64

    Client ad accounts in the manager view

  • $3.17M

    Agency-wide cost

  • $13.45M

    Agency-wide conversion value (4.25x)

  • ~$213K

    Spend across the manager account, Apr 2023

01

The brief

Freedom Media Group runs paid media and SEO for US eCommerce, local-service and lead-generation businesses.

As SEO and SEM specialist I worked in the agency’s Google Ads manager account (up to 64 accounts) and on the SEO programmes of several clients.

The kidswear, auto-repair, adoption-agency and watch-dealer case studies in this book come from this role.

I managed campaigns on the largest eCommerce accounts, fixed Merchant Center feeds and conversion tracking, supported the GA4 migration, delivered SEO audits and content, and produced monthly client reporting decks.

Several of those clients appear separately in this book, anonymised.

02

What made it hard

  • Keeping many accounts healthy at once, from very high-spend Shopping accounts to small local lead-generation accounts.
  • Inconsistent conversion tracking across clients during the move to GA4.
  • Producing client-ready reporting every month without losing time for optimisation.
03

How I approached it

  • Consistent account structures on the accounts I managed: brand, non-brand, Performance Max by price band, and remarketing.
  • A tracking checklist for GA4, Google Ads conversions and Merchant Center diagnostics.
  • Templated monthly decks tying spend to conversions and revenue.
04

What I did

  • Managed and optimised Google Ads across clients: Search, Performance Max/Shopping, Discovery, video and Customer Match.
  • Hands-on management of the agency’s largest eCommerce accounts.
  • Lead-generation rebuilds for service clients.
  • Fixed Merchant Center feeds, set up conversion tracking and migrated clients to GA4.
  • Ran SEO programmes: audits, content, link outreach and rank tracking.
  • Produced monthly client reporting decks.
05

The numbers

Agency-wide metricValueSource and period
Accounts in manager view64Google Ads manager account (date range not visible)
Cost → conversion value$3,172,437.89 → $13,448,071.87 (ROAS 4.25)Same view
Clicks / impressions2,518,592 / 242.75MSame
Conversions129,829.88Same
Spend across all accountsAbout $213KApril 2023
All-time manager overview$3.7M cost → $12.3M conversion value17 Nov 2005 – 30 May 2023
Agency-wide manager account totals: cost vs conversion value. Agency total, not a personal result.
Agency-wide manager account totals: cost vs conversion value. Agency total, not a personal result.
Proof: Freedom Media Google Ads manager account, header and total rows only. Client names and IDs removed.
Proof: Freedom Media Google Ads manager account, header and total rows only. Client names and IDs removed.

My verdict

Working inside a large manager account taught me to run many budgets and verticals in parallel, with the same structures, tracking standards and reporting for every client I handled.

The client-level results are in the individual case studies.

If you are facing something similar, send me your numbers and I will tell you where I would start.

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