Case study · United States

A US adoption agency

Google Ads lead-generation rebuild for a non-profit (via Freedom Media Group)

VerdictMeasuring leads properly and rebuilding around intent took the agency from no tracked results to about $20 per conversion within weeks, without increasing its budget.

Non-profitGoogle Ads Expert

  • $241 → $84

    Cost per lead, old vs new campaigns (sheet)

  • 4 → 16

    Leads in the comparison week

  • $19–22

    Cost per conversion by state, 1–17 Aug 2023

  • 0 → 34

    Tracked conversions, June → July 2023

01

The brief

A licensed adoption agency working in Illinois and Indiana. In June 2023 it spent $6,324.12 on Google Ads with zero tracked conversions.

I rebuilt the tracking, the search campaigns and the landing pages. In the same July 2023 week, new campaigns produced 16 leads for $792.27, against 4 leads for $2,122.70 from the legacy campaigns.

The agency needs enquiries from prospective birth parents and adoptive families.

The audience is sensitive and search intent varies widely, so both structure and messaging needed care.

02

What made it hard

  • June 2023: $6,324.12 spent with zero tracked conversions.
  • Mixed-intent keywords pulling in irrelevant clicks.
  • Landing pages not built to convert enquiries.
03

How I approached it

  • Fixed conversion tracking so form leads were recorded.
  • Restructured campaigns by searcher intent and audience, with new “both intent” campaigns split by audience and state.
  • New ad copy and new landing pages with clearer calls to action.
  • Location reports used to shift budget towards better-performing areas.
04

What I did

How I solved it: Rebuild the lead-gen account around the offers that actually convert.

  • I compared old vs new Search structures in the July 2023 reporting, tightened ad groups and landing paths, and cut cost per lead sharply (documented in the agency deck and campaign report).
  • Account audit, campaign rebuild and tracking set-up.
  • Landing-page recommendations and CRO.
  • July 2023 client deck, location analysis and budget by location.
05

The numbers

MetricValueSource and period
Legacy campaigns$2,122.70 cost · 4 leads · $241.11 per lead (sheet)Comparison sheet, labelled 25–31 Jul 2023
New campaigns$792.27 cost · 16 leads · $84.16 per lead (sheet)Same sheet
Cost ÷ leads (calculated)$530.68 → $49.52 per lead (−91%)Calculated from the same sheet
July account totals$11,218.25 cost · 6,752 clicks · 14.62% CTR · 34 conversionsGoogle Ads report, Jul 2023 (June: $6,324.12, 0 tracked conversions)
By locationIllinois 58 conv. at $19.48; Indiana 53 conv. at $21.83Google Ads location report, 1–17 Aug 2023
Legacy vs rebuilt campaigns in the same week: leads, the sheet’s cost per lead, and cost ÷ leads.
Legacy vs rebuilt campaigns in the same week: leads, the sheet’s cost per lead, and cost ÷ leads.

My verdict

Measuring leads properly and rebuilding around intent took the agency from no tracked results to about $20 per conversion within weeks, without increasing its budget.

If you are facing something similar, send me your numbers and I will tell you where I would start.

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