AI chatbot development
AI Chatbot Development That Answers Customers 24/7
A chatbot trained on your own information that answers questions and passes hot leads to you.
- 24/7answers to common questions
- 10+years in growth
- 3client markets: UK, US and AU
01 · The short answer
What are AI chatbot development services?
AI Chatbot Development Services mean building a chatbot that answers customer questions using your own information, around the clock, and passes serious enquiries to you. I work with businesses with many repeat questions. I plan, run and report in plain English. Pricing depends on your goals, so book a free call for a clear quote.
Your chatbot answers from your own content and hands over to a person when it should.
02 · The problem
Does this sound like you?
“We answer the same ten questions all day long.”
“Enquiries that arrive after hours go cold by morning.”
“We tried a chatbot once, and it gave customers wrong answers.”
Here’s how I fix that. A chatbot trained on your content, with clear rules for when a person steps in.
03 · What you get
What you get with ai chatbot development
A chatbot that helps customers and never pretends to know what it doesn’t.
01Build
A chatbot built on your content
The chatbot learns from your own pages, policies and FAQs, not the open internet.
02Handoff
Rules for when a person takes over
Clear rules for passing a chat to your team, with the full history attached.
03Leads
Lead capture
Name, email and need captured from interested visitors and sent to your CRM.
04Test
Testing with real questions
Tested with real customer questions before it goes live.
05Review
A monthly review of answers
A monthly look at the chats, to fix weak answers and add missing ones.
04 · How it works
How it works
Four steps to a chatbot you can trust with your customers.
Free call
We look at the questions you get most. You leave with a clear next step.
Phase 01 · Free call30 minutes
Gather
I collect your FAQs, policies and past questions, and set the rules.
Phase 02 · GatherWeek 1
Build and test
The chatbot gets built and tested with real questions until answers are right.
Phase 03 · Build and testWeeks 2–3
Launch and review
It goes live on your site. I review chats monthly and improve answers.
Phase 04 · Launch and reviewEvery month
05 · Results
Results I’ve delivered
Case study coming soon.
06 · Why me
Why work with me
I’m Md. Solayman (Rumon). I have worked in growth for over 10 years, in the UK, the US, Australia and Bangladesh.
I have been a Toptal Verified Expert since May 2025 and Upwork Top Rated since December 2022. I also run growth at three companies of my own, so my own money is on the line too.
I build chatbots like a marketer: helpful first, then turning interest into leads.
- Toptal Verified Expert
- Upwork Top Rated
- 10+ years in growth
“Growth is never accidental. It is engineered.”
LinkedIn · Upwork · About me · Case studies
07 · Who it’s for
Is this right for you?
Built for businesses with many repeat questions.
Good fit if…
- You get many repeat questions.
- You have clear answers written down, or can write them.
- You want a person to handle the tricky chats.
Not the best fit if…
- You want the bot to give legal or medical advice.
- Your answers change every day.
- You get only a few questions a week.
08 · Pricing
How pricing works
The cost depends on how much the chatbot needs to know and do.
What changes the cost
- How much content it learns from
- Whether it captures leads or books calls
- Which tools it connects to, like your CRM
- How many languages it needs
On the free call I look at your common questions. Then I give you a clear quote.
01
One-off project
A set piece of work with a clear end, such as an audit, a build or a setup.
Book a Free Call02
Monthly
Ongoing work each month, with a review call and a short report.
Book a Free Call03
Part-time lead
I lead this area as part of your team, a set number of days a month.
Book a Free Call
09 · Compare options
Ai chatbot development: me, an agency, or doing it yourself?
| Question | Me | An agency | In-house or DIY |
|---|---|---|---|
| Who does the work | I do, directly. | A team led by an account manager. | You or your team, next to daily work. |
| Answers from | Your own content, with set rules. | Varies by platform. | Template bots with generic answers. |
| Speed | Quick, with no hand-offs. | Steady, but changes pass through several people. | Depends on the time you can free up. |
| Flexibility | Scale up or down each month. | Often set packages and longer contracts. | Limited by your team’s skills and time. |
10 · FAQs
Questions people ask
AI chatbot development services build a chatbot that answers customer questions on your site using your own content. I set rules for what it can say, when it hands over to a person and how it captures leads. Then I test it with real questions before launch.
The cost depends on how much content the chatbot learns from, whether it captures leads or books calls and which tools it connects to. Platform fees are separate. Book a free call and I will give you a clear quote in plain terms.
Most chatbots go live within a few weeks. You see fewer repeat questions for your team right away. Lead capture and after-hours replies build results over the first months. I review the chats monthly, so the answers keep getting better over time.
You can set up a basic chatbot yourself with off-the-shelf tools. The hard part is making it accurate, safe and useful, with good handover rules. That is where most DIY bots fail. I can also set it up so your team can update the answers.
I set it up to answer only from your content. When it can’t find the answer, it says “I don’t know”. That greatly reduces made-up answers, though no AI tool is perfect. I test it hard before launch and review chats each month to catch problems.
Usually as a small chat button in the corner of your pages. It can show on every page or only on certain ones, like pricing or contact. On phones, it stays out of the way until someone taps it. It can also run inside WhatsApp or Messenger.
A chatbot talks: it answers questions and hands over to a person. An AI agent acts: it can complete tasks, like updating a record or booking a slot. Many businesses start with a chatbot, then add agent steps once they trust it.
Yes. It can connect to your booking tool and offer open times. It can also pass a booking request to your team to confirm. For most businesses, I start with simple booking requests, then add direct booking once it is working well.
Let’s answer your customers, day and night.
Book a free 30-minute call and leave with a clear next step. I reply within one working day.
Prefer email? Use the contact page.